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Privacy Policy

1.- Who is responsible for processing your data?

The data controller responsible for processing your personal data is ONECLICK DISEÑO Y SOFTWARE, S.L. (hereinafter, "ONECLICK"), with Tax ID (N.I.F.) B-83839647, and registered address at Calle Alameda, 22. Bajo 2. 28014 – Madrid.

This Privacy Policy governs access to and use of the Website (hereinafter, the "Website") that ONECLICK makes available to Internet users (hereinafter, the "Users") interested in the content (hereinafter, the "Content") and services (hereinafter, the "Services") offered by ONECLICK therein.

Contact email address: proteccion.datos@oneclick.es

2.- Recommendations

Please read and follow the recommendations below carefully:

  • Keep your device equipped with properly updated antivirus software against malware and spyware applications that may compromise your Internet browsing and the information stored on your device.
  • Read and review this Privacy Policy and all legal texts made available by ONECLICK on the Website.

3.- Information about the data ONECLICK collects through the Website

For the proper functioning of the Website, ONECLICK may have access to the following data provided, where applicable, by the User:

  • Identification data: the User's first and last name.
  • Contact data: email, phone number, and company.

4.- Why is ONECLICK entitled to process your data?

The legal basis for ONECLICK's processing of Users' data through this Website is the Users' consent to the processing of their personal data, as well as the performance of a contract to which the data subject is a party or the application, at the data subject's request, of pre-contractual measures.

In this regard, ONECLICK processes Users' personal data for the purpose of enabling the business relationship requested by the User, as well as for sending commercial communications and/or newsletters about its own products and/or services.

By accepting this Privacy Policy and checking the corresponding boxes, the User gives their consent to such processing.

ONECLICK takes the protection of your privacy and personal data very seriously. For this reason, your personal data is stored securely and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "General Data Protection Regulation" or "GDPR").

In this regard, the User may withdraw their consent at any time by sending a message to the following email address: proteccion.datos@oneclick.es, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

5.- What are the purposes of processing your personal data?

Your personal data collected by ONECLICK may be used for the following purposes, according to the consent given in the corresponding registration form:

  • To enable the Website to fulfil its function of providing the requested services.
  • To receive by post, telephone, email, SMS/MMS, or other equivalent electronic communication means, commercial communications or information about ONECLICK products and services.

6.- Accuracy of data provided by Users

The User guarantees the accuracy of the personal data provided and undertakes to notify ONECLICK of any changes thereto. The User shall be responsible, in any case, for the accuracy of the data provided, and ONECLICK reserves the right to exclude from its services any User who has provided false data, without prejudice to any other actions that may be appropriate under the law.

Users are advised to protect their data with the utmost diligence using appropriate security tools. ONECLICK shall not be liable for any theft, unlawful modification, or loss of data.

Any modification or update of data must be communicated to ONECLICK through the means of communication provided in this Privacy Policy.

7.- Data retention

The protection of the privacy and personal data of Users is very important to ONECLICK. Therefore, ONECLICK makes every effort to prevent Users' data from being used inappropriately. Only authorised personnel have access to Users' data.

Users' personal data will be retained for as long as their ONECLICK account remains active for the purposes for which the data was provided, provided that the User has not revoked their consent by requesting the deletion of their account or the erasure of certain personal data from the Website.

Subsequently, if necessary, ONECLICK will keep the information blocked for the legally established periods.

ONECLICK undertakes to comply with its obligation of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

8.- Users' rights

Users have the right to:

  • Access their personal data.
  • Request the rectification of any inaccurate data.
  • Request the erasure of their data.
  • Request the restriction of processing of their data.
  • Object to the processing of their data.
  • Request the portability of their data.

Furthermore, Users shall have the right not to be subject to decisions based solely on automated data processing.

The User may exercise all of these rights at the following email address: proteccion.datos@oneclick.es, stating the reason for their request and providing a copy of their national identity document.

The User may also send their request by ordinary post to the following address: Calle Alameda, 22. Bajo 2. 28014 – Madrid.

Communications addressed to ONECLICK must contain the following information:

  • The User's first and last name; a photocopy of their national identity document, passport, or other valid identifying document.
  • A description specifying the request.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement, if they consider that the processing of their personal data does not comply with the regulations, as well as in the event that the exercise of their rights is not satisfactorily addressed. The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint.

9.- Data security

The protection of the privacy and personal data of Users is very important to ONECLICK. Therefore, ONECLICK has taken all measures within its reach to prevent data from being used improperly, allowing access only to authorised personnel.

ONECLICK maintains adequate security for the protection of personal data in accordance with applicable legislation and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access, and theft of data provided by the User through the Website, while noting that Internet security measures are not impregnable.

ONECLICK undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

ONECLICK shall not be liable for any damages that may arise from the User's breach of this obligation.

10.- Transfers and/or disclosures to third parties

The User is informed that their personal data will not be transferred to third-party companies or entities.

Users' data may only be used by ONECLICK for any purpose that serves to properly fulfil the data processing purposes set out in section 5 of this Privacy Policy.

11.- Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to proteccion.datos@oneclick.es

Furthermore, if you consider that your rights are not adequately safeguarded, you have the right to lodge a complaint with the Spanish Data Protection Agency.

12.- Acceptance and Consent

The User declares that they have been informed of the conditions regarding the protection of personal data and accepts and consents to the processing thereof by ONECLICK, in the manner and for the purposes described in this Privacy Policy.